Contact information

Need to reach us? The Oviin team is one short message away. Whether you want advice before you buy, help with an order that is already on its way, or you simply want to tell us what you think, a real person reads every message and answers it personally.

You can use the contact form on our Contact page, or reach us directly with the details below.

Store name: Oviin
Company name: Novaro
Company number: 92668550
VAT number: NL003447642B43
Address: Dorine Verschureplein 6a, 6181 AS Elsloo, the Netherlands
Email: support@oviin.com

Customer service hours:
Monday to Friday: 8:00 - 17:00 (UK time)
Saturday to Sunday: 9:00 - 16:00 (UK time)
Average response time: within 12 hours

We answer every message in the order it arrives, and we aim to have a useful reply back to you within 12 hours rather than a holding note.